Terms and Conditions of Use and Sale – Version 1.0
Welcome to Logidis Ltd, a subsidiary of IBL Ltd.
These are the Terms and Conditions of Use and Sale (hereinafter the “Terms and Conditions”) of Logidis Ltd (“Logidis”, “we”, “us” or “our”, “Desktop”, “Desktop Office Supply”, “DOS”), which govern Your access to and use of our Website (as defined below), services, applications and tools and include the following:
- The Cookies and Internet Advertising Policy; and
- Any other policies posted on the Website, from time to time.
The Website reserves the right, to change, modify, add, or remove portions of the Terms and Conditions at any time. Changes will be effective when posted on the Website with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Website following the posting of changes to these Terms and Conditions constitutes Your acceptance of those changes.
Kindly review the Terms and Conditions listed below diligently prior to using the Website as Your use of the Website indicates Your agreement to be wholly bound by its Terms and Conditions without modification.
Please do not hesitate to get in touch with us by clicking here if You have any questions regarding these Terms and Conditions, which fully govern the use of this website.
You confirm that You are at least 18 years of age.
This Website is governed by these Terms and Conditions. Should You disagree with its provisions, You shall immediately refrain from using the Website.
The entity You are contracting with is Logidis Ltd, a private company limited by shares, duly incorporated under the laws of the Republic of Mauritius, bearing Business Registration Number (BRN) C06005352 and having its registered office at IBL House, Caudan, Port Louis, Mauritius.
In these Terms and Conditions, Logidis Ltd and/or its Related Companies (as defined in section 2(2) of the Companies Act 2001) is individually or collectively referred to as “Logidis”, “we”, “us”, “our”, or “Desktop Office Supply”. Logidis Ltd is a subsidiary of IBL Ltd. We operate the website with the URL www.desktop.mu. (the “Website”)
TERMS AND TERMS AND CONDITIONS
2. ELECTRONIC COMMUNICATIONS
3. INTELLECTUAL PROPERTY RIGHTS
All content included in or made available through the Website, including in the form of text, graphics, logos, button icons, images, audio clips, digital downloads, articles and guidelines and data compilations is and remains our property and is protected by all applicable intellectual property laws. The compilation of all content included in or made available through our Website is the exclusive property of Logidis and is protected by the applicable intellectual property laws. You must not extract and/or re-utilise any parts of the contents without our express written consent.
In connection with using or accessing our Website You agree that You will not:
- infringe the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, “Intellectual Property Rights“) that belong to or are licensed to us. Some, but not all, actions that may constitute infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to Logidis or someone else;
- infringe any Intellectual Property Rights that belong to third parties either by your use of the services or by posting content that does not belong to You or howsoever; or
- commercialize any of our information, except with the prior express permission of Logidis;
4. LICENCE AND ACCESS
We may offer catalogues including, for example, product images, descriptions and specifications that are provided by third parties. The catalogue may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary, or identification markings included within the catalogues and not to create any derivative works based on the catalogue content.
While we try to offer reliable data, we cannot promise that the catalogues or other content provided through our Website will always be available, accurate, complete, and up-to-date.
As a buyer, You agree that Logidis is not responsible for examining or warranting the content provided by third parties and that You will not hold us liable for any inaccuracies, should they occur.
The name “Desktop Office Supply” and/or other marks, logos, designs, and phrases that we use in connection with our Website are trademarks, service marks, or trade dress belonging to Logidis. They may not be used without the express written prior permission of Logidis.
5. YOUR REGISTERED ACCOUNT
If You use any of our services on the Website (other than browsing the Website), You shall be obligated to create an account and are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer and devices, and to the extent permitted by applicable law You agree to accept responsibility for all activities that occur under Your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if You have any reason to believe that Your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details You provide us with are true, accurate and complete, and for informing us of any changes to the information You have provided. You can access and update much of the information You have provided us with, including Your account settings, on the Website.
You must not use any of our services: (i) in any way that causes, or is likely to cause, any of our services, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.
We reserve the right to suspend or to terminate Your account or remove any of Your content if You are suspected of having misused our Website or if You are suspected to be in breach of applicable laws, these Terms and Conditions of Use and Sale, guidelines or policies.
6. OTHER BUSINESSES
We provide links to the sites of Related Companies and certain other businesses. We are not responsible for examining or evaluating, nor do we warrant the offerings of any of these businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, and content of all of these or any other third parties. You should carefully review their own privacy statements and terms and conditions of use.
7. OUR LIABILITY
We will do our utmost to ensure that our Website is available in an uninterrupted manner and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, Your access our Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both You and us when You commenced using our Website or the services offered therein.
We will not be held responsible for any delay or failure to comply with our obligations under the Terms and Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect Your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.
Nothing in these Terms and Conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.
You agree to indemnify us, our officers, directors, agents and/or employees, as the case may be, from any claim or demand, including reasonable law practitioner fees and costs, related to Your breach of these Terms and Conditions.
9. DATA PROTECTION
We hereby undertake to abide by all applicable provisions of the Data Protection Act 2017 when handling Your personal information for the purposes of the website and all other related activities. Where applicable, all users of the Website are also required to abide by all the applicable provisions of the Data Protection Act 2017.
10. APPLICABLE LAW
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Mauritius. In case of dispute arising out of the application, interpretation or enforceability of these Terms and Conditions, You agree that any dispute will be submitted to the exclusive jurisdiction of the courts of the Republic of Mauritius, which means that You may bring a claim to enforce Your consumer protection rights in connection with these Terms and Conditions in the Republic of Mauritius only.
11. ALTERATIONS TO SERVICE OR AMENDMENTS TO THE TERMS AND CONDITIONS
We reserve the right to make changes to any of our services, policies, and the Terms and Conditions at any time. You will be subject to the Terms and Conditions in force at the time that You access our Website and/or use the services offered therein. If any of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
If You breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where You breach these Terms and Conditions.
13. ADDRESS AND NOTICES
The contact particulars of Desktop Office Supply office are given below:
Address Office Phase 1, IBL Business Park, Riche Terre, Rep of Mauritius
Tel :206 9659/2069660
Should You have any complaints or delivery of notices for all purposes under our Terms and Conditions, please submit the same on the above-mentioned email id for our attention. A formal letter will also have to be sent to our registered office by registered post to in view of any pending or contemplated legal proceedings.
TERMS AND CONDITIONS OF SALE
Please read the following terms and conditions of sale (the “Conditions of Sale”) carefully before placing an order with us. By placing an order with us, You hereby expressly signify Your agreement to be bound by these Conditions of Sale.
1. OUR CONTRACT
Your order is an offer to us to buy the product(s) in Your order.
You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site.
2. RIGHT OF CANCELLATION
Once payment is made, cancelled orders are not refundable.
3. PRICING AND AVAILABILITY
All prices are inclusive of legally applicable VAT and exclusive of delivery charges.
All the prices for the products sold on our Website are only for information purposes and may be subject to change prior to confirmation of Your order.
We list availability information for products sold by us on the Website including on each product information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process Your order, we will inform You by e-mail as soon as possible if any products You order turn out to be unavailable and You will not be charged for those products.
Please note that unless otherwise stated on the Website, delivery estimates are just that; they are not guaranteed delivery times and should not be relied upon as such.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing Your order and before we take payment. If we have made a mistake and a product’s correct price is higher than the price on the Website, we may either contact You before dispatch to request whether You still want to buy the product at the correct price or cancel Your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send You the product.
4. PRODUCT INFORMATION
Unless expressly indicated otherwise, Logidis is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our Website. All information about the products on our Website is provided for information purposes only. We recommend that You do not rely solely on the information presented on our Website. Please always read labels, warnings and directions provided with the product before use. All photographs displayed on our Website do not form part of the contract and are provided merely for guidance and informative purposes only.
There are certain products which will come with a warranty from the manufacturer/supplier. We are not responsible for any violation of a warranty or misuse thereof.
You must be a registered customer to make online purchases on our website and pay by cash/cheque or using Your Visa Card and MasterCard debit/credit card under the terms and conditions published on the Website at the time of processing.
All online payments may be effected using the MCB payment gateway (Cybersource solution, a VISA inc. company
Your credit card details are managed solely by the MCB through their Payment Gateway – Mastercard Payment Gateway Service (MPGS). We do not store any of your card data and MPGS is a fully PCI compliant gateway adhering to the security aspects set by the Payment Card Industry Data Security Standard (PCIDSS).
Your debit/credit card shall be automatically debited with the full amount of Your purchase and You will receive an automated email confirmation of Your order after the payment is cleared.
6. DELIVERY AND RETURNS
We are committed to arrange delivery of available product within 1 to 3 business days (Monday- Saturday) once an order is placed and confirmed. For printed matter, customized/branded product, we shall arrange delivery within 7 to 30 working days upon approval of the artwork by our customers unless otherwise stated in writing during a quotation approval. For product out of stock, DOS team will communicate the delivery time upon delivery of your sales order. However, Desktop Office Supply also provides customized items and work on projects including office furniture, kitchen, lobby, vehicle wrapping, signage and others where delivery times will be communicated depending on the complexity of the work.
You must present Your identification document (National ID or Passport) and a copy of the commercial invoice to the delivery staff to enable the delivery. No delivery will be effected if those documents are not presented at the time of delivery.
It is also possible for a third party to take delivery of Your purchases after presentation of his identification document (National ID or Passport), a copy of Your National ID or Passport and a copy of the commercial invoice.
It is important that the person taking the delivery checks the condition and conformity of the product/s delivered at the time of delivery before signing the delivery confirmation slip.
Once the delivery slip has been signed and the product delivered, we will not be liable for any non-conformity, breakages or missing products ordered.
If the product delivered does not meet the customer’s expectations in terms of the item/s ordered or the delivery packaging is not sealed or is damaged at the time of delivery, then the recipient must not accept delivery and immediately return the product to the delivery staff.
You must subsequently send an email to our customer service support team issuing a complaint to this effect, which complaint should be issued within 1 business day as of the date on which the product was returned, it being understood that the complaint should clearly detail the reasons for the complaint and the return.
Depending on whether we have the product initially ordered in stock, we will arrange for a timely delivery of the replacement product or alternatively, refund the purchase price of the product initially ordered, should there be none in stock available for delivery.
7. OUR LIABILITY
Logidis and its Related Companies will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both You and us when the contract for the sale of products by us to You was formed.
Nothing in these Conditions of Sale limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our gross negligence or wilful misconduct.
We will not be held responsible for any delay or failure to comply with our obligations under these Conditions of Sale if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect Your right to have the products sent to You within a reasonable time. If the delay occurs before the products are dispatched, we will not charge You for the products until they are dispatched and You may cancel Your order at any time prior to dispatch.
8. DATA PROTECTION
9. APPLICABLE LAW
These Conditions of Sale are governed by and construed in accordance with the laws of the Republic of Mauritius. You agree that any dispute will be submitted to the exclusive jurisdiction of the courts of the Republic of Mauritius, which means that You may bring a claim to enforce Your consumer protection rights in connection with these Conditions of Sale in the Republic of Mauritius only.
10. AMENDMENTS TO THE CONDITIONS OF SALE
We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time that You order products from us, unless any change to those policies or these Conditions of Sale are required to be made by law or government authority (in which case it may apply to orders previously placed by You). If any of these Conditions of Sale are deemed invalid, void, or for any reason unenforceable, that Condition will be deemed severable and will not affect the validity and enforceability of the remaining Conditions of Sale
If You breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where You breach these Conditions of Sale.